What can you expect when you hire Darrell to sell your house?

 You can hire an average agent.  Or you can hire me. I promise you that your experience with me will be anything but average.  It’s my goal with each and every client that they walk away feeling like they were superbly cared for… superbly serviced and helped.  That’s what my clients say about working with me (click here to read reviews). That’s what my clients deserve. And that’s what you deserve.  

I am full time… and have been for over 20 years.  Many agents are part-time and that means a buyer or seller can’t possibly get the service or response that they deserve.  There are so many elements involved in a real estate transaction that require someone to be constantly attentive to them. Without that attention, followup, and persistence, a property’s marketing suffers, offers and/or negotiation become more problematic, necessary communication and follow up between all the parties lags, and many other things are affected.  Common delays that affect owners/ sellers (without their being aware of it most of the time) include showings, showing requests, offers and offers being presented, and negotiation just to name a few in the very beginning of your sales process.  Would you believe that there are agents that market in their “agent only” (agent to agent communication) comments or showing instructions to other agents that questions won’t be answered in the evenings or weekends… and that offers won’t be presented during that time either?  I bet you those owners/ sellers didn’t know that!  We live in a culture that expects answers to their questions and requests… now.  I’m available and responsive and my goal is to get that buyer in your home as quickly and effortlessly for them as possible.  Because I know from experience that quick and positive answers equate to more (informed) showings which results in offers for my seller clients!

I have a wonderful team.  When you hire me, you get 4 people for the price of one!  I have 2 full-time assistants, another agent, and a professional designer/stager on my team which helps keep things moving smoothly.  This ensures your property is constantly getting the marketing that I expect, that we are responding quickly to inquiries about your home, and staying on top of aspects of your home sale.  This also makes it possible for me to be at your service at any time- and allows me to very quickly respond to any communications you sent me or my team.

Communication.  Our industry is full of people who don’t answer their phone or respond to messages.  Communication is one of the cornerstones of my business. Communication is very important to me and you’ll see that is a consistently praised aspect from those that review my services.  If you read my reviews, you’ll see people praise my “instant communication” and “urgency” with regard to communication.

Darrell was our buying agent and provided excellent customer service. He was extremely knowledgeable, professional and effective in getting us through the entire sale process. Darrell was at the inspection with my husband and the inspector to ask and answer questions on the spot. I was impressed by his engagement and communication with us. Thank you!

I provide “full service”.  I can handle every aspect of your selling transaction from beginning to end.  This includes all the details between putting the home up for sale and walking away with your check from the title company.  Think of things like well and septic inspections, home warranty options, and countless other elements.

My contacts and referrals.  I have quality contacts in my arsenal that help ensure you get the best service imaginable and at a discounted or the best price possible.  I have people I can recommend for anything. And I mean anything- related to a house or real estate. Every week, I am recommending someone to help my clients- from a plumber to a lender, and anyone in between.  

For a no-obligation free home valuation, click here. 

I am a fabulous negotiator.  These are words directly from one of my reviews.  Many others have reviewed or provided testimonials highlighting my negotiation skills.  I constantly negotiate on my clients’ behalf- whether it’s inspections, appliances, surveys, or anything else that’s involved in your transaction.  You can be assured that you have a fabulous negotiator working on your behalf. If there’s extra money to be had, I’m going to find it and put it in your pocket.  If there’s a quicker close or an easier way, I’m going to find it and make it happen for you.

I am so totally pleased with the high standard of truthfulness, honesty, promptness and knowledge that we experienced with Darrell. I heartily recommend him to anyone looking for the highest quality real estate agent available in this area!

Jean D

I provide recommendations on strategic updates or fixes for those sellers who are interested, that provide big ROI… and help them get the most money for their home… and as quickly as possible.  People are often given bad advice when it comes to updating or fixing their home. Most of the times, it’s not the big investments that provide the best solutions… but the smart ones.  Anyone can have an opinion on what to do to a home. But why not take the advice of a 20+ year house-flipper? And… it doesn’t stop there. I can then connect you to my contractors- all of them who do great work and at a discounted price.  

I have a professional interior designer and stager on my team who can help provide recommendations on furniture, etc.  She can provide ideas on maximizing spaces, furniture relocation, staging ideas, etc.  Most of her services are provided to my clients at no charge. If you’d like to use her furniture or staging items, my clients get a big discount.  

I have more hands-on experience as a seller than anyone in this area.  I’ve been in a sellers shoes hundreds of times.   I learned tactics on how to sell a property for top dollar, as quickly as possible… and perfecting the entire process to closing… and after.   I had no problem selling our flips during the real estate crash from 2008-2013 when most people found it problematic to sell their homes. I know the pressure a seller can feel… and I have systems for every aspect of the journey to help ensure it is as stress-free as possible for you.  

Marketing and technology savvy.  I provide my clients with the cutting-edge marketing that their home deserves.  I incorporate video (see examples of recent videos below), engage social media, utilize creative marketing strategies, and broadcast your property on hundreds of websites.  The right websites.  It’s all about exposure.  As we continue to actively market your home, I utilize proprietary technology that tracks the activity of potential buyers who have seen your home online… and I monitor what other homes they’ve viewed (your home’s potential competition).    Kevin F., a recent client of mine (with a recent MBA in Marketing), in his review of me stated in part: “He truly understands the importance of marketing a home and spent countless hours preparing the listing before it went live (no “cookie cutter” approach as so many agents take).”

For a no-obligation free home valuation, click here. 

I make problems and potential problems… disappear… often behind the scenes and without you even knowing about it.  Most transactions have their hurdles… some are big… some are small.  I have the unique know-how to resolve issues. Just yesterday, I had a buyers agent contact me and want to extend the inspection contingency a week because they wanted to have a structural engineer check out my clients home and have an HVAC contractor check out the furnace system.  With my seller’s permission, I had my structural engineer and HVAC guys out to the home within 24 hours. And… both of them cleared my clients home of any issues and we proceeded to closing. I do this stuff every day for my clients.

I provide detailed weekly updates to all my clients.  I provide each of my seller clients with detailed data, feedback, market updates, and any recommendations at that time.  It’s important to me that my clients are informed. Being informed allows you to make intelligent decisions.  So I provide you with the data and interpret and summarize it all for you in a way that makes sense.

I sell houses that others can’t.  I have sold numerous homes for my clients when they’ve previously tried other real estate agents… or tried selling on their own.  Most of the time, I’m getting my seller a higher selling price and selling quicker than they ever expected or thought was possible.

I know how to creatively incentivize agents to show and sell your home.  There are tactics that we can employ to give your property the extra advantage when selling.

Construction knowledge.  Most agents don’t have the foggiest idea of what it costs to do repairs or updates to a home. OK, maybe some know the basics- things they’ve done in their home- carpet cleaning, the cost of a new fridge.  But what about repairing a specific type of plumbing leak, adding a bedroom in the basement, hanging a prehung door, replacing the tile flooring in the bath with LVT, updating a kitchen, updating to granite, relocating a gas line so the stove can be gas connected, adding a water softener or whole-house reverse osmosis drinking system?  I have the experience with construction and contractors to know-how to problem-solve and give you a ballpark price, and the “know-who” to update or fix them.  This is beneficial if you decide you’re considering updates or repairs to a home prior to purchase.  I can quickly give you a ballpark figure… and… provide you with the impact it will have on the value/ sales price or closing time frame.

For a no-obligation free home valuation, click here. 

I have extensive experience working with high-pressure, high-motivation situations.  I have had to help countless people sell their homes under high-pressure circumstances.  This includes things like foreclosures, estate properties, divorce, and many other situations.  I know how to get things done and successfully for my clients.  

I am very client driven.  Everything I do is for my client.  I ignore the stuff about volume and ensure that each of my clients are superbly taken care of.  I listen. I look you in the eye. Your needs, situation, and plans/ goals are very important to me and I help put together a plan that achieves them.  I attend all my closings. I attend all my buyer’s inspections. Whether you’re a first-time home buyer buying a home for $100k, or selling a home for $1M, I’m there every step of the way.  

Darrell did a great job representing us as sellers. He was able to avoid some potential problems before they even arose with the mortgage process. He helped our home sell quickly and for the price we wanted. I would definitely recommend using him, he has a lot of experience in the Grand Rapids area and is an extreme professional!

Stone H.

I provide excellent customer service.  I regularly provide my clients with unorthodox stuff- like quotes on cable internet, trash companies, and countless other things.  What most would consider outside the realm of service to their real estate clients, I consider it routine and am happy to have the opportunity to serve my clients.

I have extensive experience working with sensitive situations.  I have worked with sensitive situations over the years including estates, divorces, property tragedy, family tragedy, and countless others.  I know how to provide people with the respect and dignity they deserve and help them sort out what really matters in order to accomplish their needs.   

I know workarounds to problems that exist or come up.  I often solve issues that most agents haven’t been able to and most of the time, without even bothering my client with it.  When you’ve been in the trenches hundreds of times like I have been buying and selling a home, you can expect I know my way around.  

I make sure that every dollar remains in your pocket where it belongs.  This is not only a result of my 20+ years in the business as a house-flipper, but a combination of unique know-how and great relationships with everyone in the business. 

For a no-obligation free home valuation, click here. 

I set proper expectations so that my clients know what to expect.  But then I shoot for the stars… and I often hit them.  On occasion, we have to settle for the moon and my clients are still thrilled with my service.  

One of my strongest assets is my problem-solving ability– particularly when it comes to real estate (problems with a home, title work, negotiation, etc.).  I specialize in coming up with creative ways to solve challenging situations and get things done.

I pray for each of my clients every week– and usually more often than that. I specifically pray that their home sells for what they hope for, that the buyer is blessed by the opportunity and new home.  I pray God uses me to help my client every step of the way and that this process, which is normally stressful and frustrating, is a peaceful- and even an exciting and enjoyable one.   

Let’s talk.

If you’re ready to take the next step and have a no-obligation talk on the phone, at your pad, or at coffee… click here

Here are a few recent marketing videos

I created for my clients’ properties.

Imagine yours!

Let’s talk.

If you’re ready to take the next step and have a no-obligation talk on the phone, at your pad, or at coffee… click here.

You’ll soon be like this guy…